The Latest News
Daniel Kuhlman, Key Account Manager for Edelweiss, talks about a recent crew event with a key aim of providing training and support to crew members,
Last year, we invited Terry Kinane, Crew Engagement Manager at Retail inMotion to discuss what it’s like to be a Crew Engagement Manager. Since our readers were very interested in crew engagement, we wanted to bring back the topic; this time, we interviewed Patrick Heitmeyer, Crew Engagement Manager Europe
To prepare for the launch of Onboard Delights, Retail inMotion, together with Lufthansa, performed the first ground tests in Frankfurt and Munich in April.
Lufthansa’s new catering concept, developed in collaboration with Retail inMotion, is now available to Economy Class passengers. We talked to RiM’s Manuel Hübschmann and Ole Jansen about the challenges and opportunities of implementing such a complex project virtually, how they managed to avoid operational bottlenecks, and how technology helped operations run smoothly and efficiently.
